Privacy Policy
At SegurosFly we protect your personal information with the highest security and transparency standards.
Last updated: August 1, 2025
📋 Table of Contents
1. Data Controller
Fly Group Corp, a company registered in the U.S., with address at:
📍 8352 Bristke Cone Pine Way
Magnolia, TX 77354-7344, United States
is responsible for processing personal data collected through the website www.segurosfly.com (hereinafter, the Website).
📧 For inquiries related to this policy:
[email protected]2. Information we collect
A. Data you provide to us
We collect the following information through forms, direct contact, or service contracting:
- Full name
- Email address
- Phone number
- Nationality and country of residence
- Health information (only if required for medical coverage)
- Travel data (destination, dates, companions, etc.)
- Payment method (bank, card type)
- Official identification (in certain cases for identity validation)
B. Information we collect automatically
When you browse our site, we collect:
- IP address
- Approximate geographic location
- Browser type and operating system
- Pages visited, clicks and interaction
- Device from which you access
- Cookies (see section 4)
3. Purposes of data processing
We use your data for the following purposes:
Process quotes and purchases of international travel assistance
Issue policies and provide assistance services
Provide customer service via email, phone or chat
Evaluate your user profile and improve site experience
Send relevant communications about services, benefits or promotions (if you have given consent)
Comply with legal or contractual obligations
5. Legal basis for processing
We process your data based on:
Your explicit consent
The need to execute contracts (insurance purchase)
Legal and tax obligations
Our legitimate interest in improving services and site security
6. Sharing data with third parties
🚫 We do not sell your personal data.
We may only share them with:
Insurance companies and partner platforms for policy issuance
Certified payment processors (Stripe, banks, etc.)
Technology providers (hosting, CRM, analytics)
Government authorities if required by law
🔒 Guarantee: All third parties are obliged to comply with data confidentiality and security standards.
7. International transfers
🌍 Data location: Since we operate from the U.S., your data may be stored and processed outside your country of origin.
We take reasonable measures to ensure an adequate level of protection, in accordance with GDPR, CCPA, and other applicable local regulations.
8. User rights
You have the right to:
Access your personal data
Request rectification
Request deletion (right to be forgotten)
Object to processing or revoke consent
Limit use or portability of your data
📧 To exercise these rights:
Write to [email protected] with a copy of your official identification. We will respond within no more than 10 business days.
9. Information security
We use technical and organizational security measures to protect your personal data:
SSL encryption
Firewalls and access controls
Malware protection
Internal security audits
⚠️ Transparency: While no system is 100% infallible, we work constantly to ensure maximum possible security.
10. Data retention
Your data will be retained as long as there is a contractual, legal relationship or valid consent. Once these periods are completed, they will be deleted or anonymized, unless there is a legal obligation to retain them.
11. Minors
🔞 Minors policy: We do not intentionally collect data from persons under 18 years of age. If we detect personal information from a minor, it will be deleted immediately.
12. Changes to this policy
We reserve the right to modify this Privacy Policy. Any changes will be posted on this site and we will notify in case of substantial updates.
📅 Last update date: August 1, 2025
13. Acceptance and consent
✅ Consent: By using our site and/or providing your data, you declare that you have read and understood this Privacy Policy and accept the processing in accordance with the purposes described herein.
14. Legal clarification on the nature of the company
🏢 SegurosFly.com is a digital platform operated by Fly Group Corp., based in the U.S., specialized in marketing and managing traveler assistance.
⚠️ Important: Fly Group Corp. is not an insurer or insurance company. We act as intermediaries to facilitate access to travel assistance products and insurance issued by duly registered and authorized insurance companies in their respective jurisdictions.
The final contracting of the service and issuance of policies or coverage certificates is done directly with the providers or insurers. All contractual and operational responsibility for the services offered rests with said issuing entities.
Do you have questions about your privacy?
We are here to help. Contact our privacy and data protection team.
Phone
+1 (346) 652-0290Address
8352 Bristke Cone Pine Way
Magnolia, TX 77354-7344, USA