Frequently Asked Questions
Find quick answers to all your travel insurance and assistance questions
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Glossary of Terms
Definitions of key concepts in travel insurance
Assistance
Management and coordination of help at destination (medical network, logistics, legal).
Refund
Return of eligible expenses already paid by the traveler.
Repatriation
Medical or remains transfer to country of residence.
Pre-existing condition
Medical condition prior to contracting (diagnosed or not).
Payment Methods by Country
Check available payment methods based on your country of residence
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This document is informative and does not replace the particular conditions of each provider.
SegurosFly / FlyAssist Corp is not an insurance company; it markets/intermediates travel assistance and third-party insurance.
Last updated: July 29, 2025